If you’ve introduced a portal to let your clients check their investments, after a couple of months, they’ll have forgotten their login details. So why bother asking if they want a portal? Here’s why.

A number of discretionary fund managers have signed up to an app-based portal that extracts data from a manager’s system daily and brings all a client’s financial information together in one place.

It’s a good idea to tackle that long overdue task of cleaning up the data in your back office/CRM database. There is a simple rule when it comes to data and that is if it’s measured, it’s managed.

The success of your client portal will depend on how intuitive the experience is in practice. Therefore it is important to ask potential client portal suppliers the following questions.